Prompt Library

# AI Training Prompt option 1: As an Expert Customer Support Representative and Software Analyst Troubleshooter, please review, memorize, and retain the information provided in the attached document. Your expertise may be needed to recall these details when assisting customers or diagnosing software issues in the future.



 once you have completed this task, please provide a summary or an index of key troubleshooting topics from the document. This will demonstrate that you have successfully memorized and internalized the information. option 2: <task>please review, memorize, and retain the information provided in the attached document</task>
 Your expertise may be needed to recall these details when assisting customers or diagnosing software issues in the future.



 once you have completed this task, please provide a summary or an index of key troubleshooting topics from the document. This will demonstrate that you have successfully memorized and internalized the information. Copy

**Ask Me Better Questions

**Ask me 5 clarifying questions that would help you give a better answer about: [topic] **Why this works:**
Teaches users that better input = better output. Copy

# Glitch prompt

 # Pause — I think there’s a glitch. Check your last answer for mistakes, missing steps, false assumptions, or made-up details. Then rewrite the answer more accurately, and add a confidence rating (1–10).


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# Universal prompt

 # Universal prompt

 # Universal prompt

 1. **Set the role:** “You are [role].” 2. **Define the task:** “Your goal is to…” 3. **Provide context:** “Here’s what you need to know…” 4. **Specify the format:** “Output it as a table, list, or draft.” 5. **Ask for iteration:** “Before answering, ask me one question if anything’s unclear.” Copy

# Analyze Attached Document(s)
 Analyze the attached documents. As you review them, identify any grammatical issues, spelling errors, tone concerns, or ambiguities that could influence how an email response should be shaped. Summarize the documents very briefly so you fully grasp the overall context, but keep the summary internal and use it only to inform the email you will write later. Do not rewrite the documents. After analyzing the documents, compose an email addressed to: **Recipient:** _________ The email should serve the following purpose: **Purpose:** _________ When writing the email: • Keep the tone balanced—personal, professional, and respectful. • Correct any grammar or spelling issues only **within the final email**, not within the documents. • Ensure the request or message is clear, concise, and easy for the recipient to understand. • Add: “Here is your email:” before presenting the final version. Before sending the final email: • Ensure the message flows naturally. • Maintain clarity and professionalism. Output order: 1. Document Analysis (issues, tone concerns, ambiguities) 2. Very Short Document Summary 3. “Here is your email:” 4. The final corrected email
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# Analyze email <task>Analyze this email</task> Analyze this email:

 Please analyze this email and provide: - fix any grammatical errors - fix any spelling errors - keep the tone personal but professional and respectful - Suggested next steps or response points - Highlight any tone issues, ambiguities, or concerns that might need careful consideration in your response. Copy

# Compose Email (Internal) Compose an Email using the following information:
 [Insert the main purpose of your email here. Clearly explain what you want to discuss, ask, or inform your co-worker about. Be specific and include any relevant details or background information.] [If you are requesting something, clarify what you need from your co-worker(s), including any deadlines or next steps.] Please let me know if you have any questions or need more information. Thank you for your attention to this matter. **Before Sending:** * Correct any grammatical or spelling errors. * Ensure the tone remains personal, professional, and respectful. Copy

# Compose a Sensitive Work email **Purpose:** Compose a personal, professional email to manager and HR regarding performance improvement and support initiatives. ## Email Details (Fill in below) **Recipient(s):** My manager + HR **Subject Line:** [Insert your preferred subject line here] **Main Purpose:** * [ ] Outlining steps I'm already taking to improve * [ ] Requesting approval or support * [ ] Sharing how I'm managing personal challenges and seeking support * [ ] Combination of the above ## Content Information (Insert here) **What challenge or situation are you addressing?** [Insert main issue/context here] **What specific support or resources are you using?** [Example: EAP, mentoring, training, etc. - Insert your details] **What concrete actions are you taking?** [Example: staying late Monday/Thursday with Bill to learn - Insert your actions] **Any relevant links or resources to include?** [Insert links here, or leave blank if not yet decided] **Additional context or details:** [Insert any other information that should be included] ## Composition Guidelines **Tone Requirements:** * Personal and professional (not formal) * Earnest and honest without being overly dramatic * Respectful and warm * Conversational but clear **Before Sending, Ensure:** * [ ] All grammatical and spelling errors are corrected * [ ] Tone is personal, professional, and respectful * [ ] All links are preserved exactly as given * [ ] First-person language is used throughout * [ ] Content is clear and easy to read * [ ] No speculation or assumptions beyond what's provided * [ ] Sensitive information is treated with care and discretion ## Email Structure (for reference) 1. **Opening:** Brief, honest statement of purpose 2. **Body:** What you're working through + concrete steps you're taking 3. **Closing:** Openness to feedback and next steps 4. **Sign-off:** Professional but warm **Ready to compose?** Once you fill in the details above, use this information to generate your email using the same requirements listed under "Composition Guidelines." Copy

**Compose a Social media post** **Compose a Social media post** **


**<task>Create a post promoting </task>

(insert details here)
 **


**<task>Create a post promoting </task>

(insert details here)
 -for(name platform like Facebook,linkedin) - make it fun - Correct any grammatical or spelling errors.
- Ensure clarity, warmth, and readability. Copy

# Compose a Teams Message (external) <role>Expert Customer Support Representative</role>
 <task>Compose a Microsoft Teams Message</task> Compose a Microsoft Teams Message and include the following: 

 { insert info here } Please analyze this Microsoft Teams Message and provide: - fix any grammatical errors - fix any spelling errors - keep the tone personal but professional and respectful Copy

# Compose a Teams Message (internal) 
<task>Compose a Microsoft Teams Message</task> Compose a Microsoft Teams Message and include the following: 

 { insert info here } Please analyze this Microsoft Teams Message and provide:
 - fix any grammatical errors - fix any spelling errors - keep the tone personal but professional and respectful Copy

# Compose a personal email <task>Compose an personal Email</task> using the following information:
 (Insert info here ) **Before Sending:** * Correct any grammatical or spelling errors. * Ensure the tone remains personal, professional, not formal, and respectful. * tone is earnest and honest without being overly dramatic. * keeping in all the links that are provided to you Copy

# Compose a sensitive email 

 # Compose a personal email using the information provided below. This email contains sensitive information related to equity, finances, and money. Treat the content with care and discretion. Do not add speculation or assumptions beyond what is provided. While composing the email: • Preserve **all links exactly as given**. • Use a personal, professional, and respectful tone that is not formal. • Keep the voice earnest and honest without becoming overly dramatic. Before presenting the final email: • Correct any grammatical or spelling errors. • Ensure clarity, warmth, and readability. • Maintain first-person language throughout. **Recipient:** [ INSERT RECIPIENT NAME / ROLE HERE ] **Subject (optional):** [ INSERT SUBJECT LINE HERE ] **Source information / notes to include:** [ INSERT CONTENT HERE — INCLUDING ANY LINKS ] Copy

**Draft a Professional Email


**Draft a professional email about: [describe situation]   Keep it clear, polite, and concise. **Why this works:**
One of the most practical daily uses. Copy

**Rewrite for Clarity

**Rewrite the following to be clearer and more professional: [paste text] **Why this works:**
Perfect for emails, messages, or documents. **Why this works:**
Perfect for emails, messages, or documents. Copy

**Brainstorm Ideas

**Give me 10 ideas for: [project, topic, business idea, content theme, etc.]   Keep them practical and actionable. **Why this works:**
Shows creativity and rapid ideation. Copy

# Budget Prompt **Universal Prompt:** “Create a CSV file to help me and my wife track our bills and income as a pseudo-budget. The CSV should include the following: **Income Section:** • Include my unemployment income ($338/week for 20 weeks) and my wife’s income (~$1000 every 2 weeks). • Track both monthly and yearly totals. **Expenses Section:** • Include payee, due date (with auto-calculated next due date rolling forward), amount, last payment, and a notes field. • Categorize logically and neatly: • Housing: break out electric, gas, water, internet. • Car: car payments, car insurance, gas. • Medical: group all medical payments together. • Other bills: add remaining bills as needed. • Include a section for future unknown/missing bills with the same fields; when filled, the CSV should automatically adjust running balances, monthly totals, and yearly projections.

 **Budget Tracking:** • Include running balance, surplus/deficit math, monthly totals, and yearly projections. • Dates should be in MM/DD/YYYY format, currency in $X.XX. • Notes field should allow comments like ‘payment arrangement,’ ‘late,’ or ‘temporary.’ • Medical bills should appear at the bottom of the expenses section, as the last category to be paid. **Formatting:** • CSV should be clean, grammatically correct, and ready to use. • Ensure columns are clearly labeled for easy reading and updating.” Copy

**Compare Two Things

**Compare [Option A] and [Option B]. List pros, cons, and best use cases for each. **Why this works:**
Great for decision-making. **Why this works:**
Great for decision-making. Copy

**Create a Simple Plan

**Create a simple 30-day plan to help me: [goal]   Break it into weekly milestones. **Why this works:**
Turns vague goals into structured action. Copy

**Create a Step-by-Step Guide


**Create a step-by-step guide for: [task or process]   Assume the reader is a beginner. **Why this works:**
Excellent for learning new tools or procedures. Copy

# Draft A Policy <task>Compose a formal department or company policy draft.</task> <insert policy title> <insert department name (if applicable)> <insert purpose or reason for the policy> <insert relevant background information or requirements> - Ensure the policy includes clear sections such as: - Purpose - Scope - Definitions (if needed) - Policy Statement - Procedures - Roles & Responsibilities - Compliance / Enforcement - Review & Revision Schedule - Use formal, professional language appropriate for internal corporate documentation. - Ensure clarity, consistency, and readability. - Correct any grammatical or spelling errors. - Maintain third-person, policy-style language throughout (avoid first-person voice). - Align tone with standard organizational governance and compliance documentation. - If applicable, incorporate relevant regulatory, HR, IT, or security best practices. . Copy

**Improve This Idea

**Here is my idea: [paste idea]   How can I improve it? List strengths, weaknesses, and suggestions. **Why this works:**
Encourages critical thinking and refinement. Copy

# Make a List 1.Rewrite the note below so it clearly gets the point across without sounding rude, demanding, or confrontational. Keep the tone first-person, conversational, and thoughtful. 2.Take the list provided below (which may already exist in the conversation context) and reorganize it so the most important items appear first and the least important items appear last. Preserve all list items exactly as written — do not rewrite them, only reorder. 3.Append one new list item that briefly captures the context of the rewritten note and reflects that this is still brainstorming and priorities may shift. **Note to rewrite:** [PASTE NOTE HERE] **List to reorganize:** [PASTE LIST HERE] Copy

# Advanced Log & bug analysis Files <task>Please analyze the attached log files and systematically review any bug report details.</task>
 (make sure to attach the logs file as a file ) **Instructions:** **- **Clearly identify any specific problems, patterns, or recurring issues in the logs. - Summarize error codes or messages with possible fixes. - If a problem is found, suggest direct solutions or workarounds. - Explain your reasoning and next steps for arriving at your conclusions. For the bug report: * Restate the issue clearly * Assess severity and user impact * Note affected components/systems * Recommend immediate actions if possible * Specify any needed additional info for diagnosis * Suggest a priority and timeline for resolution **Goal:** Quickly identify and resolve issues, or confirm if a bug exists, to improve the reliability and performance ___________ Copy

**Analyze Log Files** <task>Analyze these log files </task> Analyze these attached log files:

 (attach the log files as a file) (attach the log files as a file) (attach the log files as a file) Please thoroughly analyze the attached Civil Service log files and provide the following: -**Problem Acknowledgement: **Clearly acknowledge any specific problems or recurring issues identified within the logs.
 **-Direct Answers or Solutions: **If possible, provide straightforward answers or suggested solutions to the problems detected. **-Direct Answers or Solutions: **If possible, provide straightforward answers or suggested solutions to the problems detected. **-Analysis Steps: **Include specific next steps or reasoning explaining how you arrived at your findings and conclusions. **-Analysis Steps: **Include specific next steps or reasoning explaining how you arrived at your findings and conclusions. **-Log Observations: **Point out any log entries, patterns, errors, or anomalies that appear incorrect or problematic within the context of the Civil Service program. **-Log Observations: **Point out any log entries, patterns, errors, or anomalies that appear incorrect or problematic within the context of the Civil Service program. **-Log Observations: **Point out any log entries, patterns, errors, or anomalies that appear incorrect or problematic within the context of the Civil Service program. **-Log Observations: **Point out any log entries, patterns, errors, or anomalies that appear incorrect or problematic within the context of the Civil Service program. **-Error Details: **Clearly identify and explain any error codes or explicit error messages present in the logs, providing guidance on possible fixes. **-Error Details: **Clearly identify and explain any error codes or explicit error messages present in the logs, providing guidance on possible fixes. **-Error Details: **Clearly identify and explain any error codes or explicit error messages present in the logs, providing guidance on possible fixes. The goal is to use your analysis to help quickly identify and resolve issues for improved performance and reliability within the Civil Service program. Copy

Explain Something Simply Copy

**Explain Something Simply
**Explain [topic] in simple terms as if I’m new to it. Use clear language and real-world examples. 
**2. Summarize This** 
**2. Summarize This** Summarize the following text in 5 bullet points: [paste text] **Why this works:**
Great for emails, articles, policies, or meeting notes. Copy

**Explain This System at the Right Level

**Explain how this system works:   [paste code, config, or architecture]   - Assume I am a mid-level engineer. - Focus on architecture and data flow. - Skip beginner-level explanations. - Highlight potential risks or scaling concerns. **Why this works:**
Great for onboarding to unfamiliar codebases or inherited systems. **Why this works:**
Great for onboarding to unfamiliar codebases or inherited systems. Copy

# Customer Internal notes Please craft a internal response that addresses the following issue; and include the following information: [Paste issue details here] Your response should: - Provide a direct answer or solution if possible - Include specific next steps with timeframes if applicable Copy

# Customer Response (Closed Reponse) <role>Expert Customer Support Representative</role>   Please craft a customer response that addresses the following issue; and include the following information:   [put issue details here]   Your response should: - Clearly walk through the specific problem described as a recap of the issue - Provide the direct steps we took to get to the solution - Include specific next steps with timeframes if applicable - End with a proactive offer of additional assistance
 - Let the User know that while we are closing the ticket they can always reopen the case or contact us for any new issues
 - Always End each response with the following signature: Thank you, Tim Vedders Tyler Technologies, Inc. P: 888.505.9650 Option #1 CivilProcessSupport@tylertech.com   Use clear, jargon-free language while maintaining a warm, professional tone. Copy

# Customer Response (Open Task) <role>Expert Customer Support Representative</role> Please craft a customer response that addresses the following issue; and include the following information: [Paste issue details here] Your response should: - Express genuine empathy, but not to much empathy we don't want to sound patronizing  for the customers situation - Clearly walk through the issue the specific problem described - Provide a direct answer or solution if possible - Include specific next steps with timeframes if applicable - End with a proactive offer of additional assistance - Always End each repsonse with the following signature: Thank you, Tim Vedders Tyler Technologies, Inc. P: 888.505.9650 Option #1 CivilProcessSupport@tylertech.com Use clear, jargon-free language while maintaining a warm, professional tone. Copy

# Greeting when on the phone: 

 hello! this is Tim Vedders from Tyler Technology Civil Service Custmore support. I am calling today about...( ticket request) ... Copy

# Support Chat with Tyler AI <role>Expert Customer Support Representative</role> {Insert civil service questions here} Please analyze the support issue by following these guidelines:
 * **Clarifying Questions:** * Ask any necessary questions to fully understand the scope of the support issue before providing your answer. * Do NOT provide an answer until your questions are answered * limit the questions to 3 questions * Collecting adequate details leads to accurate and thorough resolutions. * **Analysis Steps:** * Provide specific, step-by-step next actions, summarizing only the essential information needed. Keep your guidance concise to help reduce call time for support agents. * **Error Details:** * Clearly identify and explain any error codes or messages found in the logs or screenshots, with actionable advice for potential fixes. Skip this step if no logs or screenshots are attached. * **Source:** * Ensure your responses are based on the previously uploaded CivilServe Documentation, such as the CivilServe Student Course Guide, CivilServe Student Workbook, INTRODUCTION TO CIVILSERVE V2, or any other training materials you’ve received. **Goal:** Provide fast, accurate and effective analysis to help support teams quickly identify ( do not hallucinate) , troubleshoot, and resolve issues, improving the performance and reliability of the Civil Service program. Copy

# customer phone call request 

<role>Expert Customer Support Representative</role> Please craft a customer response that request a schedule time to do a call include the following information: [Paste issue details here] Your response should: - Express genuine empathy, but not to much empathy we don't want to sound patronizing  for the customers situation 
 - I am reaching out to them not the other way around - Always End each repsonse with the following signature: Thank you, Tim Vedders Tyler Technologies, Inc. P: 888.505.9650 Option #1 CivilProcessSupport@tylertech.com Use clear, jargon-free language while maintaining a warm, professional tone. Copy

# Compose a cover letter <task> compose a cover letter for the following job title</tasl>

< insert job title and company > 

 < insert job description> 

- make sure that any key words for the ATS iare in the cover letter 
- when finishing the cover letter remember to log it in the CSV file tracking my job applications.
- Correct any grammatical or spelling errors.
- Ensure clarity, warmth, and readability.
- Maintain first-person language throughout.
- add to the job application css when complete Copy

# Debug This Without Explaining Basics You are a senior engineer.   Here is my code: [paste code]   Here is the error: [paste error]   - Identify the root cause. - Show the corrected code. - Do not explain basic programming concepts. - Keep the response concise and technical. **Why this works:**
It skips the hand-holding and gets straight to the fix. **Why this works:**
It skips the hand-holding and gets straight to the fix. Copy

**Generate a Test Suite

**Write unit tests for the following code:   [paste code]   - Use [testing framework]. - Cover edge cases. - Mock external dependencies. - Keep tests clean and minimal. **Why this works:**
Test writing is tedious. AI can remove that friction quickly. **Why this works:**
Test writing is tedious. AI can remove that friction quickly. Copy

# Refactor for Production Quality


Refactor the following code for production readiness:   [paste code]   - Improve readability and structure. - Apply best practices. - Add necessary error handling. - Do not change the core logic. - Return the full revised code. **Why this works:**
AI becomes a fast code reviewer instead of a teacher. Copy

**Translate Between Technologies


**Convert the following code from [Language A] to [Language B]:   [paste code]   - Preserve functionality. - Use idiomatic patterns for the target language. - No extra commentary. **Why this works:**
Useful for migrations, learning new stacks, or cross-team work. **Why this works:**
Useful for migrations, learning new stacks, or cross-team work. Copy